Your privacy is important to Japan Visa.
By providing personal information through this website, you acknowledge the collection, use and disclosure practices described in this policy. If you have a question, please contact us.
Information collected automatically
When you browse the website or download information, the hosting systems may automatically receive limited technical information, including:
- The domain or host used to access the internet.
- Your browser software, device type and operating system.
- The internet address of a website that linked you directly to this website.
This information may be used to operate, secure and improve the website. It is not intentionally combined with personal information submitted through an enquiry.
Information you choose to provide
Japan Visa collects personal information when you submit it voluntarily, such as when you send an enquiry through the website. This may include your name, email address and the contents of your message.
The information is used to respond to your enquiry, consider your request and maintain appropriate correspondence records. Please do not submit sensitive personal or financial documents through a general website enquiry unless specifically requested through a suitable channel.
How information is used
Personal information may be used to:
- Respond to questions and requests.
- Provide information you have asked to receive.
- Maintain the website and related email services.
- Protect the website, its visitors and Japan Visa from misuse.
- Meet applicable legal obligations.
Disclosure to third parties
Japan Visa does not sell or rent personal information. Information may be disclosed only where reasonably necessary:
- To comply with law, legal process or a valid regulatory request.
- To contractors that host, secure or maintain the website and email services.
- To service providers that perform necessary professional or technical support.
Service providers are given only the information reasonably required for their role and are expected to handle it appropriately.
Communications and opting out
If you ask to receive updates, Japan Visa may send relevant information to the email address you submit. You can request that these communications stop through the contact form. Reasonable steps will be taken to update the relevant communication list.
Administrative messages that directly concern an enquiry may still be sent when needed to respond to you.
Cookies
A cookie is a small text file a website may place on a device for record-keeping, security or functional purposes. Browser settings generally allow you to review, block or delete cookies. Blocking essential cookies may affect how parts of a website operate.
Information security and retention
Japan Visa uses reasonable administrative, electronic and procedural safeguards designed to protect non-public personal information. Access is limited to those who need it for website operation, correspondence or support.
No internet transmission or storage system can be guaranteed to be completely secure. Information is retained only for as long as reasonably required for the purpose for which it was collected, record-keeping or applicable legal obligations.
Links to other websites
This website may link to websites operated by others. Japan Visa does not control their information practices or privacy policies. Review the privacy policy of any external website before providing information there.
Your questions and requests
You may ask about the personal information you have submitted, request a correction or raise a privacy concern. To make a request, please contact us and provide enough detail to identify the relevant correspondence.
Changes to this policy
Japan Visa may revise this Privacy Policy when website practices or relevant requirements change. The current version will be published on this page. Please review it periodically if you continue to use the website.
Last reviewed: 21 August 2026.
Have a privacy question?
Contact Japan Visa about information submitted through this website.